Frequently Asked Questions

2. Record your greeting in the Live Connector.
3. Browse through the greetings while other people listen to yours.
4. When you hear someone interesting, send them a message to strike up a conversation.
5. Send or accept a connection request for a private live chat.

No, everyone you hear on our system is a real person, just like you. Local singles dating local singles; that’s what FonoChat is all about.

Lots of Hispanics from all over the US connect to FonoChat everyday. FonoChat is the Hottest Place to meet Hispanics.

You can contact our customer service representatives at 1-800-410-3535, any time, 24 hours a day, 7 days a week. We’re always available to help you.

At the present time, we do not match people on our website. However, you can enter your telephone area code at the top of this page to get your local FonoChat number, then call FonoChat to talk to great Hispanic singles in your area.

To use your free trial, you need to call from the telephone number it was issued to. Paid members have the advantage of using their membership from any phone.

There are two factors which influence issuing a free trial:

1. Your phone number must show up on call display
2. A free trial must not already have been issued to your phone number.

Yes, as long as you’re calling from a digital mobile phone, you can get a free trial. If your mobile phone does not show its number on call display, you can try to dial *82 before dialing your local number.

No, you can only use your free trial account from the phone you used to sign up for the trial. New free trial accounts will not be issued to a phone number that has previously been issued one.

Your free trial may not work if:

1. Someone has already used a free trial from your number before.
2. The system cannot read your phone number on call display. You can try to dial *82 to display your phone number before you call FonoChat.
3. There is no time left in the free trial.
4. It has been more than 7 days since your free trial was issued.

We try to be fair as much as we can, that’s why we limit free trial memberships to one per phone number. If a free trial has already been enjoyed at your phone number, we have a special offer for new users that gives you DOUBLE the usual minutes. If you want to know more about this special offer call our friendly Customer service 24/7 at 1-800-410-3535 or use your credit card to Buy Now.

The best way to try our system before buying a membership is to get a free trial, which is issued to people who call FonoChat for first time. It takes only one minute and our system will automatically issue your free trial without you having speak to anyone in our friendly Customer Service. When calling us, just follow the easy instructions and you will be enjoying FonoChat very soon.

800 numbers are for paid members only. Free trials cannot be used on 800 numbers, you need to call the local number nearest you (long distance charges may apply). To find your local FonoChat number, enter your area code in the box at the top of this page and then click Get My Number. Call the number shown for your local area and the voice prompts will guide you through the system.

After calling the line, the prompts will guide you through the steps. When recording your greeting, remember to speak clearly and directly into the phone. Describe yourself and the kind of person you’re looking for.

A “message” is a personal voice message that you record and send to a caller who catches your attention. Messages allow you to get to know other callers while still hearing the greetings of other callers on line. A “connection request” is a special type of message inviting a caller to join you in a private live conversation.

Your greeting should introduce you to the other callers and get their attention. Most people describe themselves and the kind of person they would like to get to know. The best greetings are those that describe your personality, not just how you look. Remember that you can re-record your greeting anytime.

When you receive a message from another member and you like the way they sound, you can instantly exchange private messages with them until you are ready to connect live for a totally private conversation.

You can answer a message with another message or with a connection request. You can send messages to as many people you want. We will let you know when someone answers you back. For a connection request you also record a message, but once you send it, we will ask you to hold the line while the other person decides if they want to connect with you.

Your greeting can be up to 1 minute long. Which is enough time to talk about yourself and let others know what you are looking for. You can give additional information in the messages you send to the people that interest you.

You can block the callers you’re not interested in by pressing “7”. Callers that you block will be unable to hear your greeting, and you won’t hear their greetings either.

We want everyone to have an enjoyable experience using our system. We will not tolerate any discrimination based on age, gender or race. We will not allow any references to illegal substances or activity, or threats of violence or harm.

The system will inform you when time is being deducted from your membership. Time starts to be deducted from your membership after you have recorded your greeting and begin to hear the greetings of other callers in the Live Connector. Time is deducted from your membership on a per-minute basis. Memberships that remain unused for a period of 3 months will be deactivated without refund.

This number is as private to you as your bank PIN number. To protect yourself against fraudulent usage, call our friendly 24-hour toll-free customer service (1-800-410-3535) immediately. For your security, you will be asked to verify your personal information.

Since 1990 we have been approved by the top banks in North America to provide secure, online, real-time credit card processing for our members. All credit cards presented are securely directed to the financial institution that issued the credit card. You are notified of approval or decline while on the phone, whether you purchase through our automated system or with our friendly 24-hour toll-free customer service.

To protect you against fraud when making a purchase, we need your name, address, phone number, social security number, credit card or check by phone account number. Once this information is confirmed we can process your order.

1. We will not sell, rent or divulge any personal information about you or your transaction to any 3rd party.
2. Once your account is set up we will not be in communication with you unless you contact us. However, we may need to contact you to verify your account information or to operate our brands more effectively.
3. When you register to use any of our brand services you will be asked for some general identifying information which will enable us to provide you with this individualized service. We will only use this information in the course of providing our service to you.
4. A link to our Privacy Policy is posted at the bottom of this page.

To access your FonoChat account online you must first create a Web Account. To create a Web Account all you need to do is:

1. Click on ‘Sign In’ and then on ‘Sign Up’ on fonochatlatino.com.
2. Enter your valid email address and select a password for your Web Account.
3. Answer the skill testing question so we know you’re human and click ‘Sign Up.’
4. Once you have completed this sign-up process you will receive a confirmation email.
5. Click on the email link to verify your account and enter your email and password to sign in.

After following the steps above, you can associate your FonoChat Membership to your web account. Signing up is free and gives you flexibility to easily add minutes, view purchase history, and manage communication from FonoChat on new features and great offers.

Check your Junk email folder for the “purchase confirmation” email. You can also confirm your purchase on the View Order History in the Online Members section of your Web Account or call our Call Center at to verify that your purchase went through and minutes were added to your account.

Your Web Account is associated to the email that you provided when you signed up. Use this email to request a forgot password email. Make sure that the email you have entered when you signed up/registered is the same as the email entered when requesting a new password. Keep in mind, the email is case-sensitive.

Try the Forgot Email or Forgot Password links on the sign in page. If neither of these work, try creating a Web Account again and make sure to click the activation link in the email you receive upon set up.

First check your Junk email folder for the “forgot password” email. If the email is not there, try adding support@fonochatlatino.com to your email contacts and generate a new request for forgot password.

The link in the email to validate the creation of your Web Account is only valid for 24 hours. You will need to request a new Web Account confirmation link if you get an error message telling you that you do not have an account. Note that this error message refers to your online Web Account, not your FonoChat Membership.